Service Excellence

Service Excellence
We build relationships

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Cost Management

Cost Management
We deliver results

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Genuine Value

Genuine Value
We guarantee return on investment

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Service Excellence in Business Travel

We get to know your business intimately – through discovery sessions, workshops, and most importantly through the candid conversations we have with your staff on a regular basis.

24/7 Travel Service

We provide an always-accessible policy-compliant travel service that includes emergency assistance for your business travel needs.

Highly Experienced Team

Our local team provide forward thinking business travel solutions that adhere to industry and business policy.

Measurable Service Level Agreement

We tailor and measure outcomes in line with your business goals and objectives.

Dedicated Consultant

Our dedicated team will assist with streamlining and documenting the end-to-end process and improve efficiencies for your business travel needs.

Service Pledge

We have a legitimate commitment to service quality, driving better service levels and value for money.

Tailored Partnership Management

We drive business travel program direction, efficiency, supplier negotiations and overall cost reductions.

Cost Management

We offer cutting-edge reporting tools and parameter-driven technology to advance cost-efficiency, policy compliance and genuine value to our partners’ business travel program. CT Connections is also a member of CT Partners and Radius network to ensure the best rates domestically and internationally.

Management Reporting

Policy compliance  that delivers accurate budgeting & planning for business units.

Vendor Management

Cheaper supplier rates across the board.

Tailored Scripts

Delivers a travel program in line with policy that drives greater value for business.

Supplier Consolidation

Consolidated spend represents cheaper supplier rates due to greater volumes.

Global Network

Member of CT Partners and Radius Travel Network that provides reduced costs and lower market rates.

Netcheck

Provides a double check on air fares booked prior to ticket issues by accessing multiple sources of fares.

Genuine Value

We perform comprehensive analysis on the current travel behaviour and patterns of each partner to identify opportunities for greater savings and efficiencies.

Duty Of Care

Our reporting provides direct coverage for staff travelling for a greater level of risk management for safer business travel.

Global Network

Our system allows for global reach and localised assistance when required.

Travel Portal

Our travel portal is an in-house central repository for all travel related documentation and communication.

Hot Fare Advisory

We provide proactive advice of special/discounted fares including specials about to be released.

Group, Event Management
& Leisure Service Offering

Our extended suite of corporate services provides volume rates across all buying channels.

Mobile Technology

Integrated across our systems to make your travelling experience more enjoyable and efficient.

Contact our travel management professionals